Our Mission

Reward Heads offers coaching courses providing affordable, accessible, quality, and flexible content.

The format of our courses is designed to provide detailed, curated expert material in bitesize chunks, so our courses are suited to all experience levels. These formats include informative yet manageable and concise educational presentations, quizzes, reflection exercises and more. 

As with all of our forums and materials, they are designed to be informal with lots of examples, not just like reading a text book.



Small Group Coaching Sessions

We now run small group coaching courses! Led either by our Managing Consultant Victoria or one of the Senior Reward Heads. 

In these we:

  • Give participants access to the relevant online coaching modules which gives them content and some things to think about in the context of their organisation
  • Meet as a group with the leader guiding through a series of questions for debate - seeking for the group to ask questions
  • Provide the group with each other’s details to continue to meet or correspond if they choose to!

Our Products

Bundles and courses

View more

Some of our Instructors

Claire Williams

Consulting Director

Claire is an experienced reward professional with over 15 years in Reward in addition to Payroll & Shared Services, Management Information, Generalist HR, Learning and Development, Customer Service Management and Retail Operations Management. Her reward experience ranges from multi-incumbent roles up to executive, across multiple divisions including Retail, Distribution, Call Centres, Leisure & Hospitality, Digital and Technology. Claire has worked in both UK and large global businesses, including complex, multi-brand and matrix organisations. She has been involved in significant change management programmes. Claire has a passion for understanding the unique circumstances and needs of a company and devising creative and pragmatic solutions to support business strategy and take companies forward. Check out some of Claire's projects here: https://rewardheads.co.uk/cwprofile.html

Jannine Smith

Consulting Manager

Jannine has over 6 years Reward & Benefits, Wellness and Recognition experience building on 20 years HR generalist, M&A, Policy, ER and HR Project Delivery. She has deep experience in the technology sector in UK, EMEA and global roles delivering HR solutions in fast-paced, change-orientated environments. Jannine is keen to use insight and analysis to identify creative, simple total reward solutions to achieve business goals. She is passionate about delivering a great employee experience and maximising employee engagement. Check out some of Jannine's projects here: https://rewardheads.co.uk/jsprofile.html

Victoria Milford

CEO

Victoria has been an independent Reward consultant since 2013 specialising in the Retail, Hospitality and Service sectors. She draws on 14 years of both front line store operations and high quality support roles in HR, Finance and Central Operations to deliver practical and impactful Reward solutions. She is passionate about ensuring that people are rewarded, informed, scheduled and motivated in the most appropriate way to deliver business objectives effectively and efficiently and that everyone can fulfil their potential. At the same time, she has developed expertise around compliance areas such as the National Living Wage, Working Time Directive and Gender Pay Gap reporting to support fair pay in a commercial way. A Chartered Accountant as well as holding the CIPD's Advanced Certificate in Reward Management with merit and a Prince2 Practitioner. She has worked in both Audit and Consulting with Arthur Andersen. Since 2006, Victoria has been a director of the Comet Trustee Company, a final salary occupational scheme with c.£1/2bn of assets and 5000 members and pensioners, in that time working through the closure of the scheme to future contribution, the sale and subsequent administration of the Principal Employer and the ongoing investment of assets and progress back from deficit and into surplus. Check out some of Victoria's projects here: https://rewardheads.co.uk/vmprofile.html

Claire Williams

Consulting Director

Claire is an experienced reward professional with over 15 years in Reward in addition to Payroll & Shared Services, Management Information, Generalist HR, Learning and Development, Customer Service Management and Retail Operations Management. Her reward experience ranges from multi-incumbent roles up to executive, across multiple divisions including Retail, Distribution, Call Centres, Leisure & Hospitality, Digital and Technology. Claire has worked in both UK and large global businesses, including complex, multi-brand and matrix organisations. She has been involved in significant change management programmes. Claire has a passion for understanding the unique circumstances and needs of a company and devising creative and pragmatic solutions to support business strategy and take companies forward. Check out some of Claire's projects here: https://rewardheads.co.uk/cwprofile.html

Jannine Smith

Consulting Manager

Jannine has over 6 years Reward & Benefits, Wellness and Recognition experience building on 20 years HR generalist, M&A, Policy, ER and HR Project Delivery. She has deep experience in the technology sector in UK, EMEA and global roles delivering HR solutions in fast-paced, change-orientated environments. Jannine is keen to use insight and analysis to identify creative, simple total reward solutions to achieve business goals. She is passionate about delivering a great employee experience and maximising employee engagement. Check out some of Jannine's projects here: https://rewardheads.co.uk/jsprofile.html

Victoria Milford

CEO

Victoria has been an independent Reward consultant since 2013 specialising in the Retail, Hospitality and Service sectors. She draws on 14 years of both front line store operations and high quality support roles in HR, Finance and Central Operations to deliver practical and impactful Reward solutions. She is passionate about ensuring that people are rewarded, informed, scheduled and motivated in the most appropriate way to deliver business objectives effectively and efficiently and that everyone can fulfil their potential. At the same time, she has developed expertise around compliance areas such as the National Living Wage, Working Time Directive and Gender Pay Gap reporting to support fair pay in a commercial way. A Chartered Accountant as well as holding the CIPD's Advanced Certificate in Reward Management with merit and a Prince2 Practitioner. She has worked in both Audit and Consulting with Arthur Andersen. Since 2006, Victoria has been a director of the Comet Trustee Company, a final salary occupational scheme with c.£1/2bn of assets and 5000 members and pensioners, in that time working through the closure of the scheme to future contribution, the sale and subsequent administration of the Principal Employer and the ongoing investment of assets and progress back from deficit and into surplus. Check out some of Victoria's projects here: https://rewardheads.co.uk/vmprofile.html

Claire Williams

Consulting Director

Claire is an experienced reward professional with over 15 years in Reward in addition to Payroll & Shared Services, Management Information, Generalist HR, Learning and Development, Customer Service Management and Retail Operations Management. Her reward experience ranges from multi-incumbent roles up to executive, across multiple divisions including Retail, Distribution, Call Centres, Leisure & Hospitality, Digital and Technology. Claire has worked in both UK and large global businesses, including complex, multi-brand and matrix organisations. She has been involved in significant change management programmes. Claire has a passion for understanding the unique circumstances and needs of a company and devising creative and pragmatic solutions to support business strategy and take companies forward. Check out some of Claire's projects here: https://rewardheads.co.uk/cwprofile.html

Review

Emma at Cookson Gold bought our module on Gender Pay as well us our simple calculation spreadsheet and a bit of consulting time to answer some key questions. She said - "The e-learning module was really useful as it not only explained the process but gave guidance on the next steps, the spreadsheet simplified the whole calculation process. I would highly recommend Victoria, Claire and Reward Heads, what seemed like a daunting process was made so much easier with their support - thank you"

Our Reward Experience

Some of our clients